Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.3
Location
9.0
Service
8.3
Dining
6.7
Guest reviews
7.6/10
based on 21 reviews
8.5
8.5/10 based on 1423 reviews
Claude
United States,
March
2024
7.4/10
I stayed at this hotel and found it to be a mixed experience. The rooms had a unique Japanese style deep bath tub, which may not appeal to everyone but are cozy and true to the Japanese aesthetic. The size, though, was a bit compact for my liking. The service was professional and friendly, with clear communication about their policies. The location was convenient, close to the subway and various attractions, but slightly away from the main tourist areas. The dining options, while initially good, became repetitive after a few days. Ultimately, the hotel offered value for money overall.
Rooms
7.0
The room, with its Japanese style deep bath tub, was compact and cozy, but maybe not ideal for all guests.
Service
8.0
The staff was welcoming and provided good service, although there was a strict no-refund policy after check-in.
Location
9.0
The location was convenient, near subway stations and various attractions, making it easy to explore the area.
Dining
6.0
The dining experience started well with a typical Japanese breakfast, but it became repetitive over time.
Facilities
7.0
The hotel had adequate facilities to meet basic needs during my stay.
Kyle
United States,
November
2023
7.8/10
Hey there! Let me tell you about my stay at this hotel. The rooms on the lower floors were smallish but cozy, clean, tidy, and compact. The service was top-notch; the staff was friendly, professional, and very helpful. The hotel’s location was simply fantastic with direct bus routes to Taoyuan Airport, right in the heart of Taipei, surrounded by plenty of dining options, and close to everything from the station to night markets. The dining experience, however, was a bit lacking with repetitive Japanese food. Overall, a great stay with some minor drawbacks.
Rooms
8.0
My room on the lower floor was cozy, clean, tidy, and compact.
Service
9.0
The staff was friendly, professional, and very helpful.
Location
9.0
The location was superb, with direct bus routes to Taoyuan Airport and close to everything Taipei has to offer.
Dining
6.0
The dining options leaned towards repetitive Japanese food.
Facilities
7.0
The hotel offered dry cleaning, housekeeping, and paid shuttle services.
Jon
United States,
June
2023
7.8/10
The hotel offers clean rooms with basic features but on the smaller side. The service is friendly, with multi-lingual staff, though limited in English. The location is excellent, with easy access to transport options. The dining experience provides a good Japanese breakfast spread. Overall, a decent choice for a stay in Tokyo, considering the room size and amenities offered.
Rooms
7.0
The room I booked was small but clean, featuring a Japanese-style deep bath tub, which may not appeal to everyone.
Service
8.0
The staff was friendly and could communicate in Japanese, English, and Chinese, but English proficiency was limited.
Location
9.0
The hotel's location is excellent, with convenient access to the subway for exploring Tokyo and reaching the airport easily.
Dining
8.0
The Japanese buffet breakfast offered a variety of traditional dishes, including Grilled Fish, Tsukemono Pickles, Miso Soup, and Natto, along with Continental options.
Facilities
7.0
The hotel provides essential facilities like dry cleaning, housekeeping, and paid shuttle service.